DEFINE

Accountability Protocol

A note on ACCOUNTABILITY:

An important piece of group fitness is having a community of like-minded individuals that expect you to show up not only for yourself but also for each other! This accountability helps us each stay motivated and become the best versions of ourselves physically AND mentally!  

Starting January 1st, 2023, we will be updating our Accountability Protocol: 

Early Cancel: cancelled more than 12 hours before class → no charge, full refund of class credits

Late Cancel: cancelled less than 12 hours before the class time → Clients on unlimited monthly memberships will be charged $10 & Clients using class packs will lose associated class credit 

No Show: Client does not cancel AND does not show up for class → will be charged $15 & lose associated class credit