Accountability Protocol

A note on ACCOUNTABILITY:

An important piece of group fitness is having a community of like-minded individuals that expect you to show up not only for yourself but also for each other! This accountability helps us each stay motivated and become the best versions of ourselves physically AND mentally!  

Starting January 1st, 2023, we will be updating our Accountability Protocol: 

Early Cancel: cancelled more than 6 hours before class → no charge, full refund of class credits

Late Cancel: cancelled less than 6 hours before the class time → 
Clients using class packs will be charged $10, but keep associated class credit 
Clients on unlimited monthly memberships will not be charged Monday-Friday, but same $10 fee applies on Saturdays, Sundays and Holidays with alternative schedules.
No Show: Client does not cancel AND does not show up for class → will be charged $15 & lose associated class credit. This applies to all clients including unlimited members.